FAQ

1. Where do you ship?

We currently ship primarily within the United States.

2. What shipping options do you offer?

We provide several shipping options for our customers:

Express Shipping: 3–6 business days — $20
Free Shipping: 7–14 business days — Free
Free Standard Shipping: 7–14 business days — $10

Shipping times may vary depending on your location and order demand.

3. How long does order processing take?

Orders are typically processed within 1–3 business days before they are shipped.

During peak seasons or high demand, processing time may be slightly longer.

4. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email.
You can use the tracking number to monitor your delivery status.

5. What if I entered the wrong shipping address?

If you notice an incorrect shipping address, please contact our support team as soon as possible.
If the order has not yet been shipped, we will try to update the address.

6. What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue.
Our support team will assist you as quickly as possible.